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Summary of Position

To support the business divisions in providing and delivering training to customers on the operation and maintenance of the company’s products. This is a technical role where you must have technical experience with electronic / PCB products including maintenance and build from component level.

Main duties of this position

•Develop, in conjunction with the engineering and support departments, suitable training courses and packages in line with customer’s requirements. 
•Assist and advise on the preparation of handbooks and documentation to ensure full compatibility with training.
•Carry out the training of customer’s staff, and internal staff, on company products. Training will be delivered either at company sites or customer’s sites, both in the UK and overseas. 
•Design, prepare and produce training packages at appropriate level which can be supplied to customers to allow some ‘on the job’ training.
•Provide advice and support on product training matters to all business divisions.
•Work with other members of the ILS, Project, and Support teams to build up and improve the training capability within the company.
•Carry out analysis on training needs using techniques such as Training Needs Analysis, Training Specific Task Analysis, Training Options, Gap Analysis.
•Assist with training plans, and provide data as needed, at bid stage.
•Assist with the preparation of tender documentation.
Qualifications, Skills and Experience

•Experience of providing successful training in high technology professional and/or military products.
•Extensive experience of testing and diagnosis to component level using appropriate test equipment and BITE.
•Proven experience in maintenance and repair of PCB’s to component level. (Level 4 Maintenance).
•Previous experience of calibration procedures.

Reference

S16920

For more information please call 0845 22 69 123 or email your CV to cv@panacheassociates.com